Our average processing time to prepare and pack your order is 3 business days. Average shipping time is 5-15 business days. Our fulfillment center is located in Australia and products are shipped from there.


Order Tracking

After the order has been shipped, you will receive an email with a tracking number. 


Need help?

If your order has not received a tracking update for a while, this is usually due to an error by the courier, but it may still arrive within the stated delivery time.


However, if your order has exceeded the delivery time or you require assistance, please do not hesitate to contact us at support@merinaboutique.com


Please ensure that the items in your order are selected correctly, as they cannot be held back once they have been made or canceled in transit. If you decide not to keep your purchase or any part of it, our refund policy will apply within 14 working days of the date.